Performance Ads
In 2025, a single review — real or fake — can tilt your entire brand image.
Whether you're a D2C founder, real estate consultant, doctor, restaurateur, or service-based business, your digital reputation IS your first impression.
At Northstar Digital & Consulting, we don't just manage reviews. We build trust at scale, protect brand credibility, and turn silence into influence.
Why Online Reputation is Your Biggest Untapped Growth Lever
- 93% of customers read reviews before buying
- 84% trust online reviews as much as personal recommendations
- 1 negative review = 22% drop in prospects (if not addressed)
In short: People don't buy what they don't trust.
We help you take back control of your brand's narrative — and profit from it.
What Our ORM Service Covers
100+ Verified Reviews (Fast-Track Program)
We help you generate, manage, and showcase reviews across:
- Google My Business (GMB)
- Justdial, Sulekha, Practo, MagicBricks, 99acres
- Facebook & Instagram Testimonials
- Product pages on Shopify, Amazon, etc.
We use ethical, white-hat strategies to collect real, traceable, verified reviews through:
- QR flows
- WhatsApp sequences
- Loyalty nudges
- Post-purchase review incentives
And yes, we filter and manage review visibility where possible to protect your public face.
Negative Review Recovery & Suppression
What if someone already posted a damaging review? We handle:
- Response crafting (calm, professional, SEO-rich)
- Customer re-engagement (if salvageable)
- Flagging/reporting fake/spam reviews
- Burying harmful content through positive review stacking
We even help manage Glassdoor & employee reviews for employer branding.
GMB Optimization & Ranking
Your GMB listing is your digital storefront.
We optimize it to:
- Rank in local search (Maps + Organic)
- Appear for "best ___ near me" queries
- Improve calls, direction requests & leads
Includes:
- GMB Category & service alignment
- Image & video posting
- Description SEO + keyword optimization
- Ongoing Q&A & FAQ responses
- Local citation consistency (NAP listings)
ORM Dashboard & Monthly Reporting
We give you a live dashboard where you can:
- Monitor reviews across platforms
- Track review scores & sentiment analysis
- Respond in real-time via one-click replies
- Identify trends & opportunities
You also get:
- Monthly sentiment report
- Flagged review alerts
- GMB performance snapshot
- Suggested responses & PR hooks
Real Results
- Paws At Play (Pet Boarding Services): From 18 reviews to 200+ in 90 days. Local GMB views increased 3x.
- KK Trading Company (Wholesale B2B): Rebuilt trust post-supply chain delays through ORM + video testimonials
- Real Estate Channel Partner: Recovered from a 3.6 to 4.5 rating, improving lead conversions by 37%
- Clinic Client: Removed two fake reviews flagged via legal-friendly takedown protocol
Bonus: Integrate ORM With Marketing
Reviews don't just stay on platforms. We help you:
- Convert top reviews into video testimonials
- Repurpose into social proof banners on website
- Turn positive customer feedback into ad creatives
- Drive UGC (User-Generated Content) for remarketing
The Northstar ORM Advantage
- AI-based review monitoring + response assistance
- Multilingual review handling (Hindi, Kannada, Tamil, etc.)
- Local SEO + brand trust combined
- High-scale ORM (100+ reviews/month scalable to 1,000+)
- Real-world understanding of Indian platforms (Justdial, Practo, Housing, etc.)
Ideal For
- D2C Brands
- Real Estate Builders & Channel Partners
- Clinics, Hospitals, and Doctors
- Cafes, Salons, Spas
- Coaches, Consultants, and Creators
If people search your name before deciding — you need ORM.
What Makes This Different
Most agencies offer ORM as a damage-control service. We treat it like a growth engine.
We don't just protect your reputation — we monetize it.
+91 7022564414